Microsoft Authenticator App Not Working. Use your phone, not your password, to log into your microsoft account. For more information about how to set up the microsoft authenticator app on your mobile device, see the download and install the microsoft authenticator app article.
Don’t set up any accounts using microsoft authenticator until after you’ve used the recovery tool because it will overwrite matching site accounts. Just enter your username, then approve the notification sent to your phone. It may be because the time isn’t correctly synced on your google authenticator app.
We investigated that route and found it doesn't make sense for authenticator, since the app is a mechanism for authentication.
Just enter your username, then approve the notification sent to your phone. · hi michael, sorry for the delay. It may be because the time isn’t correctly synced on your google authenticator app. Authenticator code not working are you having trouble enabling or entering your authenticator code?