Time Tracking App Zendesk. @colin is correct that this is not possible within the zendesk time tracking app. The time tracking app does not run outside of the apps panel on a ticket, so if the ticket is not open in a tab then the app will not be tracking time.
Tempo’s smart time tracking delivers a new way to log, track and explore the usage of time invested in the customer experience in zendesk. Track time with the push of a button. Make time tracking seamless for your support team by adding a harvest timer directly to zendesk.
Get ahead of the day and keep things running by bringing the right people, conversations, and information together.
Click start timer use the timer button to start logging your time on zendesk. A time tracking app is an essential time management tool that can help you and your team become more organized, efficient, and get more things done. Later, run time reports in clockify, the only 100% free time tracking app. Automatic time tracking app for zendesk tickets for better productivity & billing clients.