Windows 10 Scanner App Not Working. Office lens, the official scanner software of microsoft, is referred as one of the best free scanner software for windows 10. Download this app from microsoft store for windows 10, windows 8.1.
There are three solutions you can try to fix the problem. I installed this on a windows 7 pc on the same network and it was fine. Any section you choose will open to show you more.
If it is your epson scanner that is not working, click on the start button, the locate the epson folder, open the folder and select epson scan settings.from.
Try to reset the app windows key+i > apps > scroll down to this app > click this app > advanced options > reset 3. If your scanner doesn’t work in windows 10, don’t worry. So to fix the problem, you can try to update the scanner drivers. Try to reset the app windows key+i > apps > scroll down to this app > click this app > advanced options > reset 3.